A new amendment (Act No. 310/2025 Coll.) to the Consumer Protection Act (Act No. 108/2024 Coll.) has introduced several changes in the area of consumer protection to ensure compliance with EU law (the “Amendment”).

The adopted changes include the following:

• introduction of new information obligations, e.g., to provide a repairability index (score) for certain goods, and the minimum period for free updates of digital elements/content;

• the catalog of unfair commercial practices has been extended to include, for example: presenting irreparable goods as repairable; providing false information about the lifespan of goods in terms of time or intensity of use; the option for repair service providers (repair shops) to provide consumers with a European repair information form free of charge – the purpose is to make it easier for the consumer to select a suitable repair service;

• repair of certain types of goods by manufacturers free of charge or at a reasonable price (e.g., washing machines and dryers, dishwashers, mobile phones), unless repair is factually or legally impossible;

• introduction of a ban on contractual, hardware, and/or software restrictions imposed by manufacturers on third-party repair service providers.

The adopted changes also relate to the Civil Code (Act No. 40/1964 Coll.). Examples include:

• natural wear and tear of a used good sold is not considered a defect if it can reasonably be expected given the extent of its previous use;

• extension of the statutory period for claiming liability for defects in a good by 12 months when repair is chosen as the remedy, but no more than once. This period is added to the remaining period of liability for defects.

The provisions of the Amendment will enter into force in phases. Thus, the changes will be implemented gradually throughout the calendar year 2026. Some provisions will enter into effect on January 1, 2026, others on July 31, 2026, and the remainder on September 27, 2026.